Carriers, Shipping and packaging fees

  • DPD

    DPD

    Our standard shipper within the EU.

  • DPD Gratis

    DPD Gratis

    Only available for delivery addresses within Germany, France and Austria. More information see below.

  • DHL

    DHL

    Only for delivery addresses within Germany.
    Not offered for products with excess length and/or dangerous goods.

  • DHL Gratis

    DHL Gratis

    Only available for delivery addresses within Germany.
    Not offered for products with excess length and/or dangerous goods.

  • Truck Service

    Truck Service

    For products that cannot be shipped as standard due to weight or dimensions.

Display of shipping costs

The expected shipping costs for the selected products can be seen for deliveries to EU countries after entering the full delivery address and postal code in your shopping cart. 

We cannot offer flat rates for delivery addresses outside the EU. If an order is placed in the Freeworker online shop with a delivery address outside the EU, the order will be assessed as a request for quotation. You will be contacted by us as soon as possible and informed about any shipping and/or customs costs incurred. We would be happy to make a binding offer. If you do not agree with this offer, you have the right to withdraw from the order in whole or in part.

When is free shipping granted?

Gratis-Shipping

NO shipping and packaging fee will be charged if the following shopping cart conditions are met in combination with the delivery country:: 

Germany: Goods value > 500.00 euros net 
Austria: Goods value > 750.00 euros net 
France: Goods value > 750.00 euros net 
EU (others): Shipping costs always apply to all other EU countries. 

Shipping costs always apply to products that we have to ship via a freight forwarder (Truck Service) due to their high weight/dimensions.

Express Service

We do not offer the option to order expressly directly in the checkout of the online shop. If you are in a hurry, we have several options to offer. To do this, contact us directly. Only then can it be ensured that the urgently needed goods are in stock and the best possible express service provider can be offered depending on the time of day and delivery address. 

Customer Service Germany: +49 (0)8105 27 27 27 
Customer Service International: +49 (0)8105 730 60 253 

Shippingcosts within GERMANY

The calculation is based on the total weight and on packing dimensions that deviate from the standard, such as excess length (>175 cm).
Binding shipping costs will be displayed in the shopping cart after entering the full EU delivery address with postal code.
DPD is our sender for items that are declared as 'dangerous goods' (e.g. fuel, lubricants) or with 'excess length' (e.g. pole saws).
There is no dangerous goods surcharge. 
We do NOT deliver dangerous goods items (e.g. batteries) to other EU countries! 
Prices include 19 % VAT 

Weight up to Standard    Overlength
5,00 kg 9,76 € 37,13 €
10,00 kg 12,73 € 40,10 €
15,00 kg 17,25 € 44,63 €
20,00 kg 20,23 € 47,60 €
30,00 kg 23,20 € 50,58 €
50,00 kg 36,89 € 64,26 €
100,00 kg 69,02 € 96,39 €

 

 

The calculation is based on the total weight and, if necessary, on packing dimensions that deviate from the standard.
Binding shipping costs will be displayed in the shopping cart after entering the full delivery address with zip code.

DHL is NOT offered as a shipping method if there are items in the shopping cart that are extra long (such as pole saws) or items with a high weight or pack size that need to be transported by a freight forwarder. 
DHL is also NOT available as a sender for items that are declared as 'dangerous goods' (e.g. fuels, lubricants).
Prices include 19 % VAT.

Weight up to Standard  
5,00 kg 9,76 €
10,00 kg 12,73 €
15,00 kg 17,25 €
20,00 kg 20,23 €
30,00 kg 23,20 €
50,00 kg 36,89 €
100,00 kg 69,02 €

 

Truck Service

Spedition

We carry items that, due to weight and/or dimensions, can only be shipped via a freight forwarder. Here we cannot grant exemption from shipping costs based on the value of the goods.
Binding shipping costs will be displayed in the shopping cart after entering a complete EU delivery address (with postal code).
Freight forwarding always takes place to the curb. Please note that someone must be present who is authorized to receive the goods.
If there are additional items in the order that can be sent via parcel service, you will receive them in a separate delivery free of charge!

Payment methods

Shipping methods